Privacy Policy VIP Utility Solutions Effective Date: January 1, 2021
Privacy PolicyVIP Utility Solutions, Inc. ("VIP Utility Solutions," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.
Information We Collect
We may collect information you voluntarily provide, including:
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Name
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Email address
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Phone number
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Service address
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Mailing address
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Move-in date
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Utility preferences
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Information needed to connect utility, internet, television, and renters insurance services
We may also collect technical information such as:
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IP address
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Browser type
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Device information
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Website usage information
How We Use Your Information
We use your information to:
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Assist with utility and service enrollment
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Communicate regarding requested services
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Provide customer support
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Send appointment reminders and service updates
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Improve our website and customer experience
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Comply with legal obligations
Information Sharing
VIP Utility Solutions does not sell personal information. We may share information with service providers and utility providers when necessary to fulfill services you request.We may also disclose information when required by law.
Text Messaging and SMS Communications
By providing your mobile phone number, you consent to receive text messages from VIP Utility Solutions regarding:
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Utility setup requests
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Service updates
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Appointment reminders
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Customer support communications
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Account-related notifications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly.
SMS Consent
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.However, no transmission over the Internet can be guaranteed to be completely secure.
Children's Privacy
Our services are intended for individuals 18 years of age and older.We do not knowingly collect information from children under 18.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Delete personal information where permitted by law
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Opt out of marketing communications
To exercise these rights, contact us using the information below.
Contact Us
VIP Utility Solutions, Inc.
Phone: 800-469-1985
Email: help@viputilitysolutions.com
Website: https://www.viputilitysolutions.com
Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.